With large portions of the population still impacted by lockdowns, home delivery orders are going through the roof.
According to Dhruv Kohli, while some people are experienced at ordering food and grocery deliveries online, many people are new to the concept and still don’t know how to prepare for the arrival of their order.
Dhruv Kohli is the Vice President of Growth and Strategy for Geezy Go, Australia’s newest digital supermarket that delivers food and grocery orders within 20 minutes for a flat fee of $3.99. Already launched in Sydney, Geezy Go is starting to roll out in Melbourne.
“Our focus is to become Australia’s favourite ‘on demand’ food and grocery delivery service. Incorporating local and big brand names we support local producers and mum and dad businesses as well as carrying all the usual products you’d expect to see at Coles and Woolworths – for the same price,” Kohli said.
“We are redefining and revolutionising food and grocery shopping in Australia and we know the people of Melbourne are going to love our service and offerings.
“The big supermarket brands want you to spend more time in store, but we want you to spend more time doing the things you love – so to help you achieve this, we’ll deliver the groceries direct to your door.”
Kohli says ordering food and groceries online should be an easy process.
Freelancers who take on bike delivery jobs are trained to become familiar with the area where they deliver. They strive to deliver food on time and exceed a customer’s expectations. Delivery by bike is a smooth process and enables a customer to eat a tasty meal without going anywhere. It’s a convenient service for those who cannot leave their home. Or, they simply prefer to have food delivered to them.
If your food is delivered by bike, you can rest easy knowing you’ll get treated to a delicious meal. Freelancers who deliver food have insulated bags so that the food stays fresh. They also pick up the meal promptly and get it to your home as soon as possible. There are things you can do to expedite the delivery process, however.
“Despite most delivery riders and drivers being very experienced, they do encounter some issues from time to time that make delivery a little more challenging than it should be,” Kohli added.
“To help people achieve a quick and easy delivery process, I have put together some tips to assist them.”
1. House number well signed
“It sounds too simple, but make sure your house number is well signed. The last thing you want to happen is for your precious chocolate fudge ice cream to be delivered to the house next door. Delivery at night can be challenging especially if the street is not well lit up. Help your driver out by ensuring your house number is very easy to see from the road. Ideally, put a front porch light on so the driver knows you are expecting the delivery,” Kohli said.
2. Apartment access
“If you live in an apartment or a gated complex, ensure you include specific instructions in the order to guide the driver on what to do when they arrive at your apartment complex. This helps to avoid issues when the driver arrives,” Kohli added.
3. Parking
“Many drivers arrive by car so they need a place to park while they are delivering the items to your front door,” Kohli explained.
“Whether it is a matter of ensuring there is parking at the front of your home or parking available at your apartment complex, make the effort to check these things.
“If there is no parking available at your apartment complex, then be courteous and wait for the driver to arrive so they can quickly drop off the items to you in a designated drop off zone.”
4. Keep paths clear
“Let’s face it, most households with kids are usually pretty busy,” Kohli said.
“When I was a kid, I used to leave my bike and toys all over the front yard. This might make it convenient for play time the next day, but it can be an occupational health hazard for drivers or riders delivering goodies to your home at night.
“Make sure paths and entry ways up to your front door are clear and well lit.”
5. Keep the pets away
“It can be an exciting time waiting in anticipation for the groceries to arrive. Even the pets get excited,” Kohli emphasised.
“When the driver delivers the order to your front porch, ensure you don’t open the door and let Fido chase after your delivery guy.
“Not only is it not ideal for the driver, it may impact on their desire to deliver to your home again.”
6. Say thanks
“Being a delivery person is actually one of the most important jobs in the world. Without them, people who are not well, are physically incapacitated, or locked in due to COVID, may not be able to get the essentials they need,” Kohli continued.
“They work hard and they play a critical role in our society. Be kind and say thanks to them – from a distance. They will appreciate your kindness.”
Part of a global company that is already present and successful in many countries including Australia, the new Geezy Go offering sits on top of an established ecosystem of suppliers, customers and technological capabilities that makes its immersion into the Australian market seamless. Geezy Go falls under the Geezy Global brand, a technology start up that focuses on creating engaging brand to consumer experiences. Currently operating in five countries, including the US, UK, New Zealand, India and Australia, more expansions across other countries are on the horizon.
Geezy Go is open 10am to 6pm every day of the week. As the service expands, it will extend opening hours and locations.
